Terms and conditions

MediaWay UK Ltd · Effective date: January 2026

01.Acceptance of work

Quotations are valid for 30 days. By accepting a quote or instructing us to proceed with a project, you agree to these Terms and Conditions. All digital services and deliverables remain our property until full and final payment has been received.

02.Payment terms

Payment is due strictly within 30 days of the invoice date via bank transfer. For larger commissions, a non-refundable deposit of 25% may be required before work commences. We reserve the right to pause work on a project if scheduled milestone payments are missed.

If an invoice remains unpaid past the 30-day terms, we reserve the right to charge statutory interest at 8% above the Bank of England base rate, plus debt recovery compensation, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. We will not supply new services or deliverables to any client with an outstanding account.

03.Intellectual property and deliverables

Upon full payment of all outstanding invoices, you are granted a perpetual, non-exclusive license to use the final delivered digital assets (such as rendered video files, final animations, or deployed web code) for their agreed business purpose.

We retain full copyright and ownership over all underlying working files, including but not limited to raw project files, procedural node setups, scripts, and proprietary workflows. Release of raw working files requires a separate buyout agreement.

04.Revisions and scope creep

Project quotes include 2 rounds of minor revisions at the final review stage. Any additional amendments, or requests that expand the original agreed scope of the project, will be subject to additional charges at our standard daily rate. We will always notify you and seek approval before undertaking any work that incurs extra costs.

05.Cancellations and client delays

If a project is cancelled by you after work has commenced, you will be invoiced for the proportion of the work completed up to the date of cancellation, and any initial deposit remains non-refundable.

Project timelines depend on timely feedback and the provision of necessary assets. If a project is delayed or paused for more than 30 days due to client inaction, we reserve the right to invoice for all work completed to date.

06.Liability

While we strive to deliver all digital assets to the highest professional standard, we accept no liability for any indirect loss, loss of profits, or subsequent data corruption arising from the use of our supplied deliverables. Once digital files are delivered and approved, the risk of data loss passes to the client. Our total liability under any agreement shall not exceed the total value of the fees paid for that specific project. Nothing in these terms excludes liability for death or personal injury caused by our negligence.

07.Governing law

These terms and conditions, and any disputes arising from them, shall be governed by and construed in accordance with the laws of England and Wales.

08.Archiving and file storage

We will securely store the raw project files and final digital deliverables for a period of 6 months following the final handover. After this period, we cannot guarantee the retention of any project data, and files may be deleted without notice to free up storage capacity. It is your sole responsibility to safely back up and store the final deliverables once they have been approved and delivered. If you require us to retrieve or restore archived project files within the retention period, an administrative retrieval fee may apply.

MediaWay UK Ltd · Registered in England No. 5776728